Legal · Privacy Policy
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: May 13, 2025
1. Who We Are
This Privacy Policy applies to PT. Kreasi Visi Elok, operating under the brand name KVE Studio ("we", "us", or "our"), a digital growth studio based in Jakarta, Indonesia. We operate the website kvestudio.com and provide digital marketing, web development, and automation services to clients worldwide.
If you have any questions about this policy, contact us at hello@kvestudio.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
• Submit our Contact form (name, company, email, service interest, message)
• Sign up for our Newsletter (email address)
• Join the Her AI Circle waitlist (name, email address)
We do not collect sensitive personal data such as payment details, government IDs, or health information through our website forms.
3. How We Use Your Information
We use the information you provide to:
• Respond to your enquiries and provide the services you request
• Send you marketing communications, newsletters, and updates about KVE Studio (only where you have submitted your details through a signup form)
• Improve our website, services, and communications
• Comply with applicable legal obligations
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
• Consent: When you submit a form on our website, you consent to us contacting you and, where applicable, sending you marketing communications. You may withdraw your consent at any time by contacting us at hello@kvestudio.com.
• Legitimate interests: We may process your data where it is in our legitimate interests to do so, provided those interests are not overridden by your rights and interests.
• Contractual necessity: Where we are providing services to you, processing may be necessary to perform our contract with you.
5. Data Storage and Third-Party Services
Your data may be stored and processed using the following third-party services:
• Formspree (formspree.io) — form submission handling and email delivery
• Google Sheets — internal tracking of form submissions
• Make (make.com) — automation workflows that route submission data
• Vercel — website hosting
Each of these providers maintains their own privacy practices and security standards. By using our website, you acknowledge that your data may be transferred to and processed in countries outside of Indonesia, including the United States, in accordance with these providers' terms.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. If you would like your data deleted, please contact us at hello@kvestudio.com and we will action your request within 30 days.
7. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
• Access: The right to request a copy of the personal data we hold about you
• Correction: The right to request that we correct inaccurate or incomplete data
• Deletion: The right to request that we delete your personal data
• Objection: The right to object to our processing of your data
• Portability: The right to receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at hello@kvestudio.com. We will respond to your request within 30 days.
8. Cookies
Our website may use essential cookies to ensure the website functions correctly. We do not use tracking or advertising cookies. If we introduce analytics or other cookies in the future, we will update this policy and provide appropriate notice.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately at hello@kvestudio.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
PT. Kreasi Visi Elok (KVE Studio)
Jakarta, Indonesia
hello@kvestudio.com